Krystal Grand Punta Cancun Hotel

ex. Hyatt Regency Cancun

Blvd. Kukulcan Km 8.5, Zona Hotelera, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Krystal Grand Punta Cancun Hotel

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Valet parking

Luggage storage
Late check-in/ -out
Food/ Drinks

A la carte restaurant

Coffee/ Tea in lobby

Swim-up bar

Cafe

Snack bar

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Private swimming pool

Editorial review:

The perfect family vacation spot, there is much to do for kids and parents here. Lots of activities to be had, including sailing, snorkeling and scuba diving by day and a jazz club and memorable oceanfront dining for the evenings.

Overview

Krystal Grand Punta Cancun Hotel is set in a leisure area of Cancun next to Museo de Arte Popular Mexicano, Punta Sur and Ruinas Chichen itza. Residing in a 14-story building, the hotel was opened in 1983 and renovated in 2007.

This property is conveniently based near the sandy beach. There are restaurants and discos in the area.

Krystal Grand Punta Cancun Hotel offers a stunning view to its guests.

The property enjoys excellent location within a 20-minute drive to Cancun International airport.

Rooms

The hotel's luxury rooms are appointed with individual climate control, a dressing room, a laptop-compatible safe, a wardrobe and an iPod dock. Some rooms overlook the sea. They provide bathrooms with free toiletries, a shower and bathrobes.

Eat & Drink

Italian meals are served at the restaurant. Guests can savor cocktails and coffee in the poolside bar. The property is located near a bus stop, just about 650 meters from Casa Rolandi Cancun and Beach House serving a wide selection of dishes.

All visitors are offered a full breakfast for a fee. 

Services

Krystal Grand Punta Cancun Hotel offers airport transfer, room service and laundry.

Relax

Cribs, babysitting and a playground are provided for guests with children. On-site fitness facilities include fitness classes, yoga classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2007.  Number of floors:   14.  Number of rooms:   295.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • VIP check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled
  • Ice machine

Sports & Fitness

  • Water skiing
  • Tennis court
  • Golf course
  • Fitness center
  • Tennis

Services

  • Airport shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Swim-up bar
  • Beach bar
  • Snack bar
  • Cafe
  • Dinner
  • Coffee/ Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Computer rental

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool
  • Paid kids club

Leisure facilities

  • Private swimming pool
  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Entertainment
  • Spa & wellness center
  • Sauna
  • Free cabanas
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Television in lobby
  • Reflex massage

Room view

  • Sea view
  • City view
  • Ocean view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Connecting rooms
  • Separate sitting area
  • Dressing area
  • Rooftop terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Lighted makeup mirror

Self-catering

  • Refrigerator

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/ Satellite television
  • Sound docking station
  • Direct dial telephone
  • International calls
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay at the price of USD 59 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Krystal Grand Punta Cancun Hotel Cancun location
Show big map »

Hotel Address:

Blvd. Kukulcan Km 8.5, Zona Hotelera, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    6.8 mi
Airports
Train Stations
  • House of Culture
    6.0 mi
Restaurants
  • Casa Rolandi Cancun (cuisine: Italian, International, Swiss)
    2100 ft
  • Beach House
    2400 ft
Beaches
  • Forum Beach Cancun
    1300 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    14
  • Number of rooms:
    295

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunKrystal Grand Punta Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Krystal Grand Punta Cancun photos Room
Club Double Room
Bed type: King-size bed or Double bed or 2 Single beds
Check Prices
  • Air conditioning
— Less information+ More information

Standard|Altitude Club Room

Room facilities
    Club Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Check Prices
    — Less information+ More information
    Krystal Grand Punta Cancun photos Room
    Grand Double Room
    Bed type: Double bed or King-size bed or 2 Single beds
    Size: 400 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Standard|Double/Twin (BAR) (Same Bedding as parents)

    Room facilities
      Krystal Grand Punta Cancun photos Room
      Suite
      Bed type: Double bed
      Size: 950 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Suite|Altitude Suite

      Room facilities
        Club Superior Room
        Bed type: Twin beds or Double bed or Twin beds or Double bed
        Check Prices
        — Less information+ More information

        CLUB SUPERIOR (2AD). BED & BREAKFAST. Standard rate

        Krystal Grand Punta Cancun photos Room
        Executive Deluxe Double Room
        Bed type: Double beds or King-size bed
        Size: 400 sq. feet
        Check Prices
        • Air conditioning
        — Less information+ More information

        Deluxe|2 Double - Non-Smoking - Executive - Ocean View

        Room facilities
          Krystal Grand Punta Cancun photos Room
          Deluxe Double Room
          Bed type: Double bed or Double bed or Twin beds or King-size bed
          Size: 400 sq. feet
          Check Prices
          • Air conditioning
          — Less information+ More information

          Deluxe|Deluxe Room

          Room facilities
            Krystal Grand Punta Cancun photos Room
            Deluxe Triple Room
            Bed type: Sleeping arrangements for 3 persons
            Size: 400 sq. feet
            Check Prices
            • Air conditioning
            — Less information+ More information
            Room facilities
              Honeymoon Room
              Bed type: Double bed
              Check Prices
              — Less information+ More information

              Standard|Honeymoon + Breakfast

              Krystal Grand Punta Cancun photos Room
              Lagoon Double Room
              Bed type: 1 King-size bed or 1 Double bed or Double beds
              Size: 390 sq. feet
              Check Prices
              • Air conditioning
              — Less information+ More information
              Room facilities
                Luxury Double Room
                Bed type: Double bed
                Check Prices
                • Air conditioning
                — Less information+ More information
                Room facilities

                  How to reach hotel

                  hotel Krystal Grand Punta Cancun Hotel Cancun location
                  Show big map »

                  Hotel Address:

                  Blvd. Kukulcan Km 8.5, Zona Hotelera, Cancun, Mexico, 77500

                  Get directions
                  City Center
                  • Cancun
                    6.8 mi
                  Airports
                  Train Stations
                  • House of Culture
                    6.0 mi
                  Restaurants
                  • Casa Rolandi Cancun (cuisine: Italian, International, Swiss)
                    2100 ft
                  • Beach House
                    2400 ft
                  Beaches
                  • Forum Beach Cancun
                    1300 ft
                  Hotel information
                  • Check-in:
                    from  12 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2007
                  • Number of floors:
                    14
                  • Number of rooms:
                    295

                  Hotel Awards

                  MexicanHOTEL AWARDSRecommendedCancunKrystal Grand Punta Cancun

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Mexico

                  Use Badge

                  Krystal Grand Punta Cancun Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Places of interest

                  • Cancun Convention Center - 1400 ft
                  • The City Nightclub - 1700 ft

                  Shopping areas

                  • La Isla Shopping Mall - 2.1 mi
                  • Kukulcan Mall - 2.7 mi

                  Monuments and Landmarks

                  • Coco Bongo - 1000 ft

                  Theaters

                  • Backstage Theatre - 2.9 mi

                  Local attractions

                  • Wet'n Wild Cancun - 1.3 mi
                    Blvd Kukulkan Km. 25, Cancun
                  • Museo Sensorial del Tequila - 2.4 mi
                    Blvd. Kukulcan km 12.5, zona hotelera, Cancun
                  • Museo de Arte Popular Mexicano - 2.6 mi
                    Blvd. Kukulcan Km 4, Cancun
                  • Playa Tortugas - 1.7 mi
                    Km 6.5, Cancun
                  • Playa Marlin - 2.5 mi
                    CancunMexico

                  Near the hotel

                  • Dolphinaris Cancun - 1200 ft
                    Blvd. Kukulkan km.25 Zona Hotelera, Cancun
                  • Plaza Isla - 1600 ft
                    Zona Hotelera, Cancun
                  • Forum Beach Cancun - 1300 ft
                    Blvd. Kukulcan km 9 Zona Hotelera, Cancun

                  Restaurants nearby

                  • Casa Rolandi Cancun - 2100 ft

                    Address: Av. Kukulcan Km. 13.5
                    Phone: 998 883 2557

                    74% likes this, based on 275 reviews
                    Cuisine: Italian, International, Swiss
                    Price Range: USD 30 - USD 40

                  • The Surfin Burrito - 2900 ft

                    Address: Kukulcan Blvd. Km 9.5
                    Phone: 8 83 00 83

                    85% likes this, based on 591 reviews
                    Cuisine: Mexican

                  • Beach House - 2400 ft

                    Address: Blvd. Kukulcan KM 12 Zona Hotelera
                    Phone: 9988812664

                    87% likes this, based on 63 reviews
                    Price Range: USD 21 - USD 41

                  Hotel information
                  • Check-in:
                    from  12 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2007
                  • Number of floors:
                    14
                  • Number of rooms:
                    295

                  Hotel Awards

                  MexicanHOTEL AWARDSRecommendedCancunKrystal Grand Punta Cancun

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Mexico

                  Use Badge

                  Hotels nearby
                  Aloft Cancun Hotel
                  4 stars
                  0.3 km
                  Riu Cancun Hotel
                  5 stars
                  0.6 km
                  Hotel Nyx Cancun
                  4 stars
                  3 km
                  Me Cancun Hotel
                  5 stars
                  3 km
                  Real Inn Cancun
                  3 stars
                  4 km
                  Cities nearby

                  Krystal Grand Punta Cancun Reviews

                  Guest reviews are submitted by our customers after their stay at Krystal Grand Punta Cancun

                  Average guest rating

                  8.6out of 10
                  Superb
                  Based on 61 reviews

                  Guest reviews

                  • Group of friends
                    8.8

                    Located walking distance from the touristic center and night clubs. It is clean, with a gorgeous sea view and nice beach and yard. Friendly and helpful staff. Very good breakfasts wiyh the deposit system giving u 100% bonus on ur prepayment. Compliment small bottle of water every day.

                    Wi-fi is not free and costs a fortune. Expensive breakfasts. No free shuttle to the down town and aeroport.

                  • Single
                    7.4

                    When you deposit upfront some amount of money, the hotel doubles it. I think its great!!

                    When i first arrived, about 1:00AM, they kept me waiting until 3:00 PM

                  • Couple
                    9.2

                    The hotel very comfortable, nice design, nice pool, amazing private beach with its own bar! The restaurant, buses, shops very closed, the nightlife places very closed as well just 5 mintues walk! .

                  • Couple
                    9.2

                    We liked the location of the hotel a lot. It was close to everything that we wanted to do. The beach was amazing, plenty of chairs for everyone. We liked the design of the hotel. It is very up-to-date and modern. We went to spa and got massages and it was the best massage that we have ever received. We also ate dinner at the grill one night. The service was very good as well as the food.

                    We didn't get too much sleep at night because the beds were not the most comfortable. The night we came to check in, we waited in line for nearly 30 minutes. They definitely need a bigger front desk with more employees. The air in the room was not that great either. We had it turned down as long as it would go and it was still hot. We had to complain to the front desk after a couple days, and it did seem to help. We ate at the breakfast buffet and we were not impressed at all. The food selection wasn't good and the price was outrageous.

                  • Couple
                    10.0

                    Very goed service at The beach during the day. Nice food and a good value for money where they double your credit if you prepay 100$.

                  • Group of friends
                    10.0

                    The hotel location was great , clean and staff were very pleasant and helpful.

                    Nothing

                  • Couple
                    9.6

                    The special deal on Booked.net plus the promotions being run made it great value for money. Location and service were top notch too.

                  • Family with children
                    5.8

                    Service poolside was excellent

                    Poor rooms. Very expensive Internet charged per apparatus so if you have kids with iPods forget this place!

                  • Group of friends
                    9.6

                    The Staff were extremely helpful and friendly. I would like to add that we had a bartender by poolside named Guadalupe who was very kind to us and assisted all of us as needed. He was very friendly and was excellent at his job. We would appreciate it if you could pass along these comments to him...tell him it's from Kathy, Tom, Theresa & group! Thank you!

                    I did feel that prices were very high at the hotel for food and beverages. Even though I thoroughly enjoyed our stay the Cancun Hyatt Regency, if I were to return, I probably next time would get an all- inclusive hotel package to save on hotel food/drinks. We went with the Hyatt as we were traveling with a group and this was the hotel the first family had chosen. Please don't misunderstand, you have a beautiful hotel and we had a breathtaking ocean view from our balcony, as well as all of your staff being very hospitable. Thank you for making our stay so enjoyable!

                  • Couple
                    7.0

                    Decoration of comun spaces. Entretainment activities. Peaceful and quiet.

                    No free wi-fi. Payment for all extra services, including (expensive) breakfast...

                  • Couple
                    6.2

                    Close to city center, restaurants and bars

                    Front desk service and responses are terrible, they are not professional, their service and behavior do not fit to hyatt regency name. Restaurant quality is quite low, lower than we expected, very few choices and double price compared to the other 5-star hotels in the same area.

                  • Couple
                    8.8

                    Everything was great except the shocking wi-fi !

                    Wi - fi !! Awful

                  • Couple
                    9.2

                    The view of the beach The pool next to the beach The rooms are big and clean The bed is king size The hotel is beautiful and the workers are really nice

                    the food in the room service was not tasty at all!. Doesnt worth the price.

                  • Single
                    8.8

                    The decor was absolutely gourgeous, my mouth was open for the majority of the time when I first arrived at the hotel. I originally booked a room with a city view but got upgraded for free to a room with a partial city view and a partial sea view :D. The television had a really extensive list of channels from all over the world which I thought was a good addition.

                    The price of food and drink is sky high, I was staying in a city near Cancun called Mérida where you'd usually pay 8-9 pesos for a bottle of water where as in the hotel you're looking at paying 48 pesos which ok is a few quid but but its the principle!! Everything in that hotel zone is a tourist trap aswell so know how to haggle well or you will surely be taken for a ride, even by the people who are supposed to be there to help you!!

                  • Group of friends
                    7.4

                    The beach and the cristal clear blue water were amazing. The club lounge had a nice atmosphere and it was worth it to having an area that wasn't overcrowded with tourists. The food at the Pool Bar was delicious.

                    We booked Regency Club Ocean View. At the main reception we've learned that our check-in is at the club lounge. Neither a staff member accompanied us to the 14th floor nor took care of our luggage. The service at the club lounge could be improved. We've ordered hot chocolate for breakfast and received it in a paper cup! Furthermore the breakfast was the same on both days. After check-in we've received cards for beach towels, but only for one day even though we've stayed two nights. Being on a nonsmoker floor we'd smell the smoke and weed on the balcony. The airconditioning of the hotel behind the Hyatt was so loud that you'd hear it on the beach as well as in the rooms. It was really annoying.

                  How to reach hotel

                  hotel Krystal Grand Punta Cancun Hotel Cancun location
                  Show big map »

                  Hotel Address:

                  Blvd. Kukulcan Km 8.5, Zona Hotelera, Cancun, Mexico, 77500

                  Get directions
                  City Center
                  • Cancun
                    6.8 mi
                  Airports
                  Train Stations
                  • House of Culture
                    6.0 mi
                  Restaurants
                  • Casa Rolandi Cancun (cuisine: Italian, International, Swiss)
                    2100 ft
                  • Beach House
                    2400 ft
                  Beaches
                  • Forum Beach Cancun
                    1300 ft
                  Hotel information
                  • Check-in:
                    from  12 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2007
                  • Number of floors:
                    14
                  • Number of rooms:
                    295

                  Hotel Awards

                  MexicanHOTEL AWARDSRecommendedCancunKrystal Grand Punta Cancun

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Mexico

                  Use Badge