Krystal Grand Punta Cancun Hotel

ex. Hyatt Regency Cancun

Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Krystal Grand Punta Cancun Hotel

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

Private swimming pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Water skiing

 Spa and relaxation

Spa & wellness center

Reflex massage

Editorial review:

The perfect family vacation spot, there is much to do for kids and parents here. Lots of activities to be had, including sailing, snorkeling and scuba diving by day and a jazz club and memorable oceanfront dining for the evenings.

Overview

Krystal Grand Punta Cancun is a 14-story hotel in Cancun on the secluded sandy beach. Founded in 1983, the hotel underwent a renovation in 2007.

Krystal Grand Punta Cancun Hotel lies in the vicinity of Cancun Convention Center, La Isla Shopping Mall and Cancun Government Palace as well as museums and the palace. The property is set 5 minutes' walk away from Forum Beach Cancun, Dolphinaris Cancun and Coco Bongo.

The hotel offers excellent location close to waterfalls.

Guests can reach Krystal Grand Punta Cancun Hotel by car from Cancun International airport in 20 minutes.

Rooms

Staying in one of the hotel’s 295 beautiful rooms, guests will enjoy a stunning view over the lagoon and make use of individual climate control, a dining area, wireless internet, a wardrobe and iPod docking station. Many guestrooms offer views of the Caribbean Sea. The rooms feature bright décor and en suite bathrooms with free toiletries, bathrobes and bath sheets.

Eat & Drink

Every day a deluxe buffet breakfast is served. The a la carte restaurant offers fresh Caribbean cuisine. The Lobby bar serves a large variety of tea and coffee as well as snacks and seafood.

All visitors are offered a full breakfast for a fee. 

Services

Guests can make use of car rentals available on site.

Relax

On-site children facilities feature cribs, a kids' club and a playground. The property offers a gym, fitness center and yoga classes helping guests to keep fit.

Internet

High-speed internet access is available in the hotel rooms for additional charge

Wireless internet is available in public areas for additional charge

Guest Parking

Free public parking is possible on site.

Year renovated:   2007.  Number of floors:   14.  Number of rooms:   295.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Water skiing
  • Tennis court
  • Golf course
  • Fitness center
  • Tennis

Services

  • Airport shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Swim-up bar
  • Beach bar
  • Snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's pool
  • Paid kids club

Leisure facilities

  • Private swimming pool
  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Entertainment
  • Spa & wellness center
  • Sauna
  • Free cabanas
  • Sun terrace
  • Garden area
  • Leisure/TV room
  • Television in lobby
  • Reflex massage

Room view

  • Sea view
  • City view
  • Ocean view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Connecting rooms
  • Separate sitting area
  • Dressing area
  • Rooftop terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Lighted makeup mirror

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Sound docking station
  • Direct dial telephone
  • International calls
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-In

  • from  12 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay at the price of USD 59 per person per night in an extra bed. 
  • All children under the age of 12 may stay at the price of USD 59 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Krystal Grand Punta Cancun Hotel Cancun location
Show big map »

Hotel Address:

Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    6.8 mi
Airports
Restaurants
  • Casa Rolandi Cancun (cuisine: Italian, International, Swiss)
    2100 ft
  • Beach House (cuisine: Seafood)
    2400 ft
Beaches
  • Forum Beach Cancun
    1300 ft
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    14
  • Number of rooms:
    295

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunKrystal Grand Punta Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Krystal Grand Punta Cancun Club Double RoomKrystal Grand Punta Cancun Club Double RoomKrystal Grand Punta Cancun Club Double Room
Club Double Room
Bed type: Double Bed or King Size bed or Double beds
Check Prices
  • Air conditioning
— Less information+ More information

Altitude Club Room

Room facilities
    Krystal Grand Punta Cancun Standard Double RoomKrystal Grand Punta Cancun Standard Double RoomKrystal Grand Punta Cancun Standard Double RoomKrystal Grand Punta Cancun Standard Double Room
    Standard Double Room
    Bed type: Double Bed or King Size bed or 2 Single beds
    Size: 400 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    DOUBLE STANDARD

    Room facilities
      Two-Room Room
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      — Less information+ More information
      Four Room Room
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      — Less information+ More information
      Three Room Room
      Check Prices
      — Less information+ More information
      Krystal Grand Punta Cancun Triple RoomKrystal Grand Punta Cancun Triple RoomKrystal Grand Punta Cancun Triple Room
      Triple Room
      Bed type: Triple
      Size: 400 sq. feet
      Check Prices
      • Air conditioning
      — Less information+ More information
      Room facilities
        Krystal Grand Punta Cancun SuiteKrystal Grand Punta Cancun SuiteKrystal Grand Punta Cancun Suite
        Suite
        Bed type: Double Bed or 1 Single bed or 1 Super-King Size bed
        Size: 950 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Altitude Suite

        Room facilities
          Krystal Grand Punta Cancun Leisure Quadruple RoomKrystal Grand Punta Cancun Leisure Quadruple RoomKrystal Grand Punta Cancun Leisure Quadruple Room
          Leisure Quadruple Room
          Bed type: Quad
          Size: 400 sq. feet
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            Club Superior Room
            Bed type: Twin beds or Double Bed or Triple
            Check Prices
            — Less information+ More information
            Krystal Grand Punta Cancun Super Deluxe Double RoomKrystal Grand Punta Cancun Super Deluxe Double RoomKrystal Grand Punta Cancun Super Deluxe Double Room
            Super Deluxe Double Room
            Bed type: King Size bed or Double beds
            Size: 400 sq. feet
            Check Prices
            • Air conditioning
            — Less information+ More information

            Deluxe Room, 1 King Bed - Super Saver - All Inclusive

            Room facilities
              Krystal Grand Punta Cancun Deluxe Double RoomKrystal Grand Punta Cancun Deluxe Double RoomKrystal Grand Punta Cancun Deluxe Double Room
              Deluxe Double Room
              Bed type: Double Bed or 2 Single beds or Double or Twin beds
              Size: 400 sq. feet
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              Deluxe Room

              Room facilities
                Krystal Grand Punta Cancun Deluxe Triple RoomKrystal Grand Punta Cancun Deluxe Triple RoomKrystal Grand Punta Cancun Deluxe Triple Room
                Deluxe Triple Room
                Bed type: Triple
                Size: 400 sq. feet
                Check Prices
                • Air conditioning
                — Less information+ More information

                Triple Room (Deluxe Ocean View)

                Room facilities
                  Krystal Grand Punta Cancun Deluxe Quadruple RoomKrystal Grand Punta Cancun Deluxe Quadruple RoomKrystal Grand Punta Cancun Deluxe Quadruple Room
                  Deluxe Quadruple Room
                  Bed type: Quad
                  Size: 400 sq. feet
                  Check Prices
                  • Air conditioning
                  — Less information+ More information
                  Room facilities
                    VIP Suite
                    Bed type: Double Bed or 1 Single bed
                    Check Prices
                    — Less information+ More information

                    Expedia VIP Suite - Continental Breakfast

                    Honeymoon Room
                    Bed type: 1 Single bed or Double Bed or 2 Single beds
                    Check Prices
                    — Less information+ More information

                    Honeymoon Sea View

                    Krystal Grand Punta Cancun Lagoon Double RoomKrystal Grand Punta Cancun Lagoon Double RoomKrystal Grand Punta Cancun Lagoon Double Room
                    Lagoon Double Room
                    Bed type: 1 King or 1 Double bed or Double beds
                    Size: 390 sq. feet
                    Check Prices
                    • Air conditioning
                    — Less information+ More information
                    Room facilities
                      Luxury Double Room
                      Bed type: Double Bed
                      Check Prices
                      • Air conditioning
                      — Less information+ More information

                      DOUBLE LUXURY OCEAN VIEW

                      Room facilities

                        How to reach hotel

                        hotel Krystal Grand Punta Cancun Hotel Cancun location
                        Show big map »

                        Hotel Address:

                        Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500

                        Get directions
                        City Center
                        • Cancun
                          6.8 mi
                        Airports
                        Restaurants
                        • Casa Rolandi Cancun (cuisine: Italian, International, Swiss)
                          2100 ft
                        • Beach House (cuisine: Seafood)
                          2400 ft
                        Beaches
                        • Forum Beach Cancun
                          1300 ft
                        Hotel information
                        • Check-In:
                          from  12 pm
                        • Check-Out:
                          until  12 pm
                        • Year renovated:
                          2007
                        • Number of floors:
                          14
                        • Number of rooms:
                          295

                        Hotel Awards

                        MexicanHOTEL AWARDSRecommendedCancunKrystal Grand Punta Cancun

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Mexico

                        Use Badge

                        Krystal Grand Punta Cancun Location

                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Other hotels
                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
                        • Stadiums
                        • Food and meals
                        • General

                        Hover above the icons to see hotel photo and details.

                        Click the hotel to go to the main hotel page.

                        Route Planner
                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                        Local Attractions

                        • Wet'n Wild Cancun - 1.3 mi
                          Blvd Kukulkan Km. 25, Cancun
                        • Museo Sensorial del Tequila - 2.4 mi
                          Blvd. Kukulcan km 12.5, zona hotelera, Cancun
                        • Museo de Arte Popular Mexicano - 2.6 mi
                          Blvd. Kukulcan Km 4, Cancun
                        • Playa Tortugas - 1.7 mi
                          Km 6.5, Cancun
                        • Playa Marlin - 2.5 mi
                          CancunMexico

                        Near the hotelNear the hotel

                        • Dolphinaris Cancun - 1200 ft
                          Blvd. Kukulkan km.25 Zona Hotelera, Cancun
                        • Plaza Isla - 1600 ft
                          Zona Hotelera, Cancun
                        • Forum Beach Cancun - 1300 ft
                          Blvd. Kukulcan km 9 Zona Hotelera, Cancun

                        Restaurants Nearby

                        • Casa Rolandi Cancun - 2100 ft

                          Address: Av. Kukulcan Km. 13.5
                          Phone: 998 883 2557

                          74% likes this, based on 275 reviews
                          Cuisine: Italian, International, Swiss
                          Price Range: USD 30 - USD 40

                        • The Surfin Burrito - 2900 ft

                          Address: Kukulcan Blvd. Km 9.5
                          Phone: 8 83 00 83

                          85% likes this, based on 591 reviews
                          Cuisine: Mexican

                        • Beach House - 2400 ft

                          Address: Blvd. Kukulcan KM 12 Zona Hotelera
                          Phone: 9988812664

                          87% likes this, based on 63 reviews
                          Cuisine: Seafood
                          Price Range: USD 21 - USD 41

                        Hotel information
                        • Check-In:
                          from  12 pm
                        • Check-Out:
                          until  12 pm
                        • Year renovated:
                          2007
                        • Number of floors:
                          14
                        • Number of rooms:
                          295

                        Hotel Awards

                        MexicanHOTEL AWARDSRecommendedCancunKrystal Grand Punta Cancun

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Mexico

                        Use Badge

                        Hotels nearby
                        Aloft Cancun Hotel
                        4 stars
                        0.3km
                        Riu Cancun Hotel
                        5 stars
                        0.6km
                        Real Inn Cancun
                        3 stars
                        4km

                        Krystal Grand Punta Cancun Reviews

                        Guest reviews are submitted by our customers after their stay at Krystal Grand Punta Cancun

                        Individual guest reviews

                        • Group of friends
                          8.8

                          Located walking distance from the touristic center and night clubs. It is clean, with a gorgeous sea view and nice beach and yard. Friendly and helpful staff. Very good breakfasts wiyh the deposit system giving u 100% bonus on ur prepayment. Compliment small bottle of water every day.

                          Wi-fi is not free and costs a fortune. Expensive breakfasts. No free shuttle to the down town and aeroport.

                        • Single
                          7.4

                          When you deposit upfront some amount of money, the hotel doubles it. I think its great!!

                          When i first arrived, about 1:00AM, they kept me waiting until 3:00 PM

                        • Couple
                          9.2

                          The hotel very comfortable, nice design, nice pool, amazing private beach with its own bar! The restaurant, buses, shops very closed, the nightlife places very closed as well just 5 mintues walk! .

                        • Couple
                          9.2

                          We liked the location of the hotel a lot. It was close to everything that we wanted to do. The beach was amazing, plenty of chairs for everyone. We liked the design of the hotel. It is very up-to-date and modern. We went to spa and got massages and it was the best massage that we have ever received. We also ate dinner at the grill one night. The service was very good as well as the food.

                          We didn't get too much sleep at night because the beds were not the most comfortable. The night we came to check in, we waited in line for nearly 30 minutes. They definitely need a bigger front desk with more employees. The air in the room was not that great either. We had it turned down as long as it would go and it was still hot. We had to complain to the front desk after a couple days, and it did seem to help. We ate at the breakfast buffet and we were not impressed at all. The food selection wasn't good and the price was outrageous.

                        • Couple
                          10.0

                          Very goed service at The beach during the day. Nice food and a good value for money where they double your credit if you prepay 100$.

                        • Group of friends
                          10.0

                          The hotel location was great , clean and staff were very pleasant and helpful.

                          Nothing

                        • Couple
                          9.6

                          The special deal on Booked.net plus the promotions being run made it great value for money. Location and service were top notch too.

                        • Family with children
                          5.8

                          Service poolside was excellent

                          Poor rooms. Very expensive Internet charged per apparatus so if you have kids with iPods forget this place!

                        • Group of friends
                          9.6

                          The Staff were extremely helpful and friendly. I would like to add that we had a bartender by poolside named Guadalupe who was very kind to us and assisted all of us as needed. He was very friendly and was excellent at his job. We would appreciate it if you could pass along these comments to him...tell him it's from Kathy, Tom, Theresa & group! Thank you!

                          I did feel that prices were very high at the hotel for food and beverages. Even though I thoroughly enjoyed our stay the Cancun Hyatt Regency, if I were to return, I probably next time would get an all- inclusive hotel package to save on hotel food/drinks. We went with the Hyatt as we were traveling with a group and this was the hotel the first family had chosen. Please don't misunderstand, you have a beautiful hotel and we had a breathtaking ocean view from our balcony, as well as all of your staff being very hospitable. Thank you for making our stay so enjoyable!

                        • Couple
                          7.0

                          Decoration of comun spaces. Entretainment activities. Peaceful and quiet.

                          No free wi-fi. Payment for all extra services, including (expensive) breakfast...

                        • Couple
                          6.2

                          Close to city center, restaurants and bars

                          Front desk service and responses are terrible, they are not professional, their service and behavior do not fit to hyatt regency name. Restaurant quality is quite low, lower than we expected, very few choices and double price compared to the other 5-star hotels in the same area.

                        • Couple
                          8.8

                          Everything was great except the shocking wi-fi !

                          Wi - fi !! Awful

                        • Couple
                          9.2

                          The view of the beach The pool next to the beach The rooms are big and clean The bed is king size The hotel is beautiful and the workers are really nice

                          the food in the room service was not tasty at all!. Doesnt worth the price.

                        • Single
                          8.8

                          The decor was absolutely gourgeous, my mouth was open for the majority of the time when I first arrived at the hotel. I originally booked a room with a city view but got upgraded for free to a room with a partial city view and a partial sea view :D. The television had a really extensive list of channels from all over the world which I thought was a good addition.

                          The price of food and drink is sky high, I was staying in a city near Cancun called Mérida where you'd usually pay 8-9 pesos for a bottle of water where as in the hotel you're looking at paying 48 pesos which ok is a few quid but but its the principle!! Everything in that hotel zone is a tourist trap aswell so know how to haggle well or you will surely be taken for a ride, even by the people who are supposed to be there to help you!!

                        • Group of friends
                          7.4

                          The beach and the cristal clear blue water were amazing. The club lounge had a nice atmosphere and it was worth it to having an area that wasn't overcrowded with tourists. The food at the Pool Bar was delicious.

                          We booked Regency Club Ocean View. At the main reception we've learned that our check-in is at the club lounge. Neither a staff member accompanied us to the 14th floor nor took care of our luggage. The service at the club lounge could be improved. We've ordered hot chocolate for breakfast and received it in a paper cup! Furthermore the breakfast was the same on both days. After check-in we've received cards for beach towels, but only for one day even though we've stayed two nights. Being on a nonsmoker floor we'd smell the smoke and weed on the balcony. The airconditioning of the hotel behind the Hyatt was so loud that you'd hear it on the beach as well as in the rooms. It was really annoying.

                        How to reach hotel

                        hotel Krystal Grand Punta Cancun Hotel Cancun location
                        Show big map »

                        Hotel Address:

                        Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500

                        Get directions
                        City Center
                        • Cancun
                          6.8 mi
                        Airports
                        Restaurants
                        • Casa Rolandi Cancun (cuisine: Italian, International, Swiss)
                          2100 ft
                        • Beach House (cuisine: Seafood)
                          2400 ft
                        Beaches
                        • Forum Beach Cancun
                          1300 ft
                        Hotel information
                        • Check-In:
                          from  12 pm
                        • Check-Out:
                          until  12 pm
                        • Year renovated:
                          2007
                        • Number of floors:
                          14
                        • Number of rooms:
                          295

                        Hotel Awards

                        MexicanHOTEL AWARDSRecommendedCancunKrystal Grand Punta Cancun

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Mexico

                        Use Badge